Control notice intake, document requests, response deadlines, and proof of filing while protected tax decisions remain with qualified owners. The working definition should name the covered entities, accounts, period, source systems, cutoff, preparer, reviewer, and the event that closes a row. A queue is useful only when another person can tell what is ready, what is waiting, and what decision remains protected.
For this workflow, record notice ID, agency, entity, tax type, period, received date, response deadline, requested evidence, advisor, submission reference, delivery proof, balance status, and owner. Use stable identifiers from the governing systems. Free-text notes may explain an exception, but they should not replace the transaction ID, source date, amount, status, or evidence location that lets the reviewer reproduce the result.